At The LUX Cards, we are committed to protecting your privacy and ensuring that your personal information is secure. This policy outlines how we collect, use, and protect your information when you interact with our website and services.

1. Information We Collect

We collect the following types of information:

• Personal Information: Includes name, email, phone number, and address.
• Payment Information: Credit card or other payment details (handled by third-party services like Razorpay).
• Order Information: Includes details about your purchases, billing, and shipping information.
• Usage Data: Includes IP address, browser type, and browsing activity.

2. Comments

When visitors leave comments on the site, we collect the data shown in the comments form, as well as the visitor’s IP address and browser user agent string to help with spam detection. An anonymized string created from your email address (hash) may be provided to the Gravatar service.

3. Media

If you upload images to the website, we recommend avoiding uploading images with embedded location data (EXIF GPS). Visitors to the website may download and extract location data from images.

4. Cookies

We use cookies to enhance your experience on our website. Cookies are small files stored on your device to track your preferences.

5. Embedded Content from Other Websites

Articles on our site may include embedded content (e.g., videos, images). Embedded content from other websites behaves exactly as if you visited those sites directly. These sites may collect data, use cookies, and track your interaction.

6. Who We Share Your Data With

• Payment Processing: Your payment details are securely processed through Razorpay.
• Shipping Partners: We share necessary order details with shipping providers to fulfill your order.

7. How Long We Retain Your Data

• If you leave a comment, the comment and its metadata are retained indefinitely.
• For registered users, we store personal information indefinitely until requested for deletion.
• Order-related data is retained for at least 6 months for legal and customer service purposes.

8. What Rights You Have Over Your Data

If you have an account or have left comments on our site, you can request an exported file of your personal data. You can also request data deletion, excluding data required for legal or security purposes.

9. Where Your Data is Sent

Visitor comments may be checked through an automated spam detection service.

10. Contact Us

If you have any questions about our Privacy Policy or would like to exercise your data rights, please contact us at:

Email: info@theluxcards.com
Phone: +91 9016135356
Address: Rajkot, Gujarat, India